Revolutionizing Health & Beauty Businesses: Introducing CAASI, the AI Assistant
WellnessLiving has launched CAASI (Customer-Assisting Artificial Sales Intelligence), a groundbreaking 24/7 AI Front Desk and Wellness Concierge. This innovation is revolutionizing how health and beauty businesses connect with clients.
Trained on hundreds of thousands of real client interactions, CAASI brings enterprise-level AI technology previously reserved for major corporations directly to small health and beauty businesses. The system is already familiar with each business’s services, memberships, pricing, and schedule, working instantly upon activation.
The AI concierge greets every website visitor and app user, guiding them toward appropriate treatments, packages, or services around the clock. This represents what WellnessLiving calls “the biggest breakthrough yet for health and beauty businesses.” It allows spa owners, salon operators, and wellness clinics to provide personalized care without human intervention.
Version 25.69 also introduces enhanced booking widgets with a mobile-first design, improved calendar synchronization, and enterprise-level intro offer management across multiple locations. This technology addresses the growing demand for automated customer service in the wellness industry, where clients increasingly expect immediate responses and seamless booking experiences.
- 24/7 AI Front Desk and Wellness Concierge
- Enterprise-level AI technology for small businesses
- Personalized care without human intervention
- Enhanced booking widgets with mobile-first design
- Improved calendar synchronization
- Enterprise-level intro offer management across multiple locations
The innovation was unveiled during the WellnessLiving Live webinar on October 15, demonstrating how AI is reshaping client experiences across the beauty and wellness sectors.